Returns & Exchanges

• Cancel any time before your order is delivered.
• Return or exchange within 7 days of delivery.
• Exchanges are for a different size in the same colour.
• Returns and exchanges apply to the whole order and can be requested once per order.

You can cancel your order any time before it's delivered from the Order History tab in your account. Cancelling applies to all items in the order that haven't already been cancelled.

Prepaid orders are refunded in full. Cash on Delivery orders are simply not charged.

Once your order is delivered, you have 7 days from the delivery date to request a return. Go to Order History in your account, select Return & Exchange on the order, then choose Return order.

• A return covers every item in the order. Single-item returns aren't available.
• Each order can be returned or exchanged only once.
• Items must be unworn, unwashed and in their original packaging with all tags attached.

Need a different size? Within 7 days of delivery, select Return & Exchange on the order in Order History, choose Request exchange, and pick a new size for each item.

• Exchanges are for a different size of the same product and colour, subject to stock. Sizes that are out of stock won't be shown.
• Like returns, an exchange covers every item in the order and can be requested once per order.
• Your replacement is shipped as a new order at no extra cost. It can't be returned or exchanged again.

Want a different product or colour instead? Return the order and place a new one.

Once your returned order is received and inspected, we'll refund the full amount you paid for it, including shipping and COD charges, to your original payment method.

• Orders delivered more than 7 days ago
• Items that are worn, washed, damaged or missing their tags
• Replacement orders from a previous exchange

If something arrives damaged or isn't what you ordered, please contact us within 48 hours of delivery with photos, and we'll make it right.

See our Shipping Policy for delivery timelines, or reach out via our Contact Us page and we'll help sort it out.